Terms & Conditions

Delirio Fashion Store

Phone Number: +965 65706949

About Delirio

Welcome to Delirio ✨

Delirio is an online fashion store specializing in carefully selected trendy pieces that match refined taste and the latest fashion trends. We are committed to providing high-quality products and excellent customer service to ensure a smooth and secure shopping experience within the State of Kuwait.

By using the Delirio website, you agree to the Terms and Conditions stated below.

1. General Terms & Conditions

1. Acceptance of Terms

By using this website or placing an order, you agree to be bound by these Terms and Conditions.

2. Eligibility

Users must be at least 18 years old or under the supervision of a legal guardian.

3. Pricing & Payment

• All prices are listed in Kuwaiti Dinar (KWD).

• Delirio reserves the right to modify prices at any time without prior notice.

• Orders are confirmed only after successful payment.

4. Product Availability

All orders are subject to product availability. If an item becomes unavailable after purchase, the customer will be contacted to arrange a refund or replacement.

5. Shipping & Delivery

• Delivery is available within the State of Kuwait.

• Delivery times vary depending on the area and will be clarified at checkout.

• Delirio is not responsible for delays caused by circumstances beyond its control (weather conditions, technical issues, or official regulations).

6. Order Cancellation

Orders may be canceled only before shipment by contacting customer service.

7. Intellectual Property

All website content, including images, text, designs, and logos, is the property of Delirio and may not be used without written permission.

8. Amendments

Delirio reserves the right to update or modify these Terms & Conditions at any time. Changes become effective once published on the website.

2. Privacy Policy

At Delirio, we are committed to protecting customer privacy. All personal information is handled with strict confidentiality.

1. Information We Collect

• Full name

• Phone number

• Delivery address

• Email address (if provided)

2. How We Use Information

Your information is used to:

• Process orders

• Complete payment transactions

• Deliver products

• Communicate regarding orders and promotions

3. Data Protection

• We use secure systems to protect customer data.

• Personal information will not be sold or shared with third parties except for shipping purposes or when required by law.

4. Cookies

The website may use cookies to enhance user experience and analyze website performance.

3. Return & Exchange Policy

Customer satisfaction is important to us. Therefore, we offer the following policy:

1. Return & Exchange Period

Requests for return or exchange must be made within 7 days from the date of delivery.

2. Return Conditions

• The product must be unused.

• The product must be in its original condition with tags and packaging intact.

• Proof of purchase or order number must be provided.

3. Non-Returnable Items

• Discounted items (if stated as final sale).

• Accessories or used items.

• Items damaged due to misuse.

4. Return Process

• Contact us at: +965 65706949

• Once approved, a pickup arrangement will be scheduled.

• Refunds will be processed within a specified period depending on the payment method.

5. Shipping Fees

• If the return is due to a store error (wrong item or manufacturing defect), Delirio will cover shipping costs.

• If the return is requested without defect, the customer bears the shipping fees.

Contact Information

Phone: +965 65706949
Location: State of Kuwait